We currently support 109 languages and are able to handle the different semantics and syntax with our unique pre-trained models that allow us to carry out AI-based clustering and find the most frequent topics in your content and train your bot. Click here to see a full list of the 109 languages.
To learn more about our complete multilingual solution, check out the below video from our Solutions Consultant, James.
We start by taking your historical conversations and running the data through a pre-trained model specific to your language. The model is able to cluster common intent, see patterns in your enquires and create a clear direction for how you can utilize automation. We speed up the process of training the bot by automatically translating all the training data parallel with a human translation of the bot content.
You can learn more about this solution with the following articles:
If you would like a language that is not currently supported please let us know at firstname.lastname@example.org. We are happy to add new languages at any time!